For doctors and care teams
We build their case record, check every hospital estimate and coordinate with you, the patient and the Indian hospital. When they come home, you see what was done and what comes next.
A name and number are enough · Nothing added to the hospital’s price · The record comes back to you
Not a doctor? Anyone the patient trusts can refer. How to refer
Case record · Example
Home
Yusuf Noor
54 · Heart bypass surgery in India
What your referral sets in motion
A patient usually leaves with your letter, and you never hear what happened. With SomalMed, one case record goes with them to India and comes home with them.
We sit between you, the patient and the Indian hospital, so each hears what they need, in their own language.
You
Your notes come in. Updates and the full record go back to you.
The patient and family
One named coordinator, in Somali, reachable 24/7.
The Indian hospital
The case record, questions, estimates and follow-up calls.
What you hear from us
With the patient’s permission
The visa referral letter
India’s medical visa needs a referral letter from the patient’s own doctor, emailed by the doctor to the Indian Embassy’s visa section. The patient doesn’t carry it.
Referral letter · Template
To: Visa Section, Indian Embassy
Subject: patient’s name and passport number
01
One page with what the embassy asks for. Print it on your letterhead and fill it in.
02
Against the patient’s passport and case record, so a wrong name or number never holds up the visa.
03
From your own email, to the visa section in Nairobi or Addis Ababa. We give you the address and what to write in the subject line.
The Indian hospital emails its invitation letter the same way. We make sure it’s sent.
The family applies at the embassy and pays the visa fee themselves. No agent needed.
Checked before we put any hospital in front of the patient.
What’s included, what’s not, what could change and what it leaves out, so the family brings enough and isn’t stranded.
The patient pays the hospital’s own price for the same plan and room.
Our partners or any other hospital. The record goes where the patient wants.
With Somali–English interpreting at every appointment.
Clinicians
Community and travel
When the patient comes home, their own doctor receives the record.
Yes, with the patient’s permission. When they come home, you can read what was done, the Indian doctors’ recommendations, the aftercare instructions and the follow-up plan. We can also arrange follow-up video calls with the doctors who treated them.
The patient’s name, phone number and what they need. Don’t send medical records on WhatsApp. We collect them from the patient, and from you if the patient asks us to.
We send you a template with what the embassy asks for and check your draft against the patient’s passport and case record. You email it from your own address to the embassy’s visa section, and we tell you where. The family applies and pays the visa fee themselves.
No. The patient pays SomalMed nothing and pays the hospital’s own price for the same plan and room. We add nothing to it.
By the hospitals we work with, for preparing and coordinating cases. Never by the patient, and never by adding to their price. The patient can still choose any hospital, including one we have no arrangement with.
Yes. The patient can share their case record with any hospital. We still explain the estimate and help them plan the trip.
Doctors, nurses, clinics, pharmacies, laboratories, travel agents and anyone the patient trusts. Ask the patient first, then send us their name and number.
Your next step
Message us on WhatsApp with their name and number. We’ll call them, build their case record and keep you posted until they’re home.
Free for your patient · Nothing added to the hospital’s price · The full record comes back to you
Leave your details if you’d rather we contact you.
