How it works
A clear path, from first message to return home.
Start with what you have. We prepare your case, get the hospital's response and written estimate, and tell you clearly what happens next.
Free to start - no treatment markup - hospital estimate clearly explained
Prepare your case
Plan the journey
Support through your return
Start with what you already have.
Send us your name, phone number and a message. We'll tell you what we need next.
Six guided steps. You chase no one.
Every step has someone responsible. Your coordinator follows up and keeps you informed.
SomalMed 3·You 2·Hospital 1
You
01
Start with a message
A name, phone number and message are enough to start.
SomalMed
02
We prepare your case
We organise your records and get the right details ready.
Hospital
03
The hospital reviews your case
The hospital responds from the information available. If it needs anything else, we tell you.
You
04
You see the plan and price
A clear written estimate before you decide.
SomalMed
05
We help organise the journey
We help you prepare for the visa process, then organise the travel and stay. You submit the visa application; the authority makes the decision.
SomalMed
06
We stay with you
One named coordinator before travel, throughout your stay and on your return home, reachable 24/7.
Send us a message. We'll tell you what happens next.
Free to start - no treatment markup - hospital estimate clearly explained
Know what happens next—and who is handling it.
We follow up with the hospital, coordinate the journey and keep you informed. If we need something from you, we tell you clearly.
A case ready for hospital review
We organise the information the hospital needs.
Hospital follow-up
We follow up and keep you clear on the response.
Visa, travel & stay
We help prepare the visa requirements and coordinate the journey.
Costs explained clearly
We explain what is confirmed, estimated and still unknown.
Clear next steps
You know what happens next and when we need something from you.
One named coordinator
One person stays accountable before travel, during your stay and until you return.
We'll tell you what's confirmed, estimated, and still unknown.
We never promise a cure, a visa, or a price that medical facts can't support. At every step you get the real picture, even when it isn't what you hoped to hear.
- Confirmed
Facts we have in writing.
- Estimated
Our best read for now.
- Still unknown
What a doctor's review may change.
Clear answers before you start.
What happens when I message you?
You'll speak to a real person. Send your name, phone number and a message about what you need. We'll tell you the next step.
Can someone I trust help me from Somalia or abroad?
Yes. Someone you trust can start the conversation and stay involved from anywhere. We confirm the patient's permission before discussing the case or sharing updates.
When will I know the expected cost?
Once the hospital has reviewed the case, you receive its response and a written estimate. We explain what is included, what may change and what still needs an answer.
Can you guarantee hospital acceptance or a visa?
No. The hospital decides whether it can accept the case, and the visa authority decides the application. We prepare the case, help you organise the visa requirements and explain each answer clearly.
What if the hospital needs more information?
We follow it up for you. If the hospital needs something from you, we tell you exactly what is needed.
Start with what you already have.
Send us your name, phone number and a message. We'll tell you what we need next.
Free to start - no treatment markup - hospital estimate clearly explained