How it works
Six steps from your first message to home.
Follow Yusuf’s heart treatment, and see what his family sees on their phone at each step.
Free to start · Nothing added to the hospital’s price · Share with any hospital
Message us
Your name, number and a few words are enough. Send whatever records you have.
We build your case record
Records gathered and translated, reviewed by a clinician, scans uploaded in full. We follow up what’s missing.
Hospitals answer
We send your record to our partner hospitals, and you can share it with any hospital you choose.
We check every estimate
What’s included, what’s not, what could change and what it leaves out, explained before you decide.
You choose, we prepare
The hospital’s invitation letter, visa papers checked, flights, and a stay near the hospital.
With you until home
Airport pickup, interpreting and a coordinator 24/7. You go home with your full record.
Example · Yusuf’s case
What we cover, and what you pay for.
For you and up to two companions.
Covered by SomalMed
$0to you
Before you travel
- Your case record
- Translation
- Estimate check
- Video consultation
- Visa papers checked
In India
- Airport pickup and drop-off
- SIM cards
- Journeys to appointments
- Interpreting
- Coordinator 24/7
Back home
- Your full record to take home
- Shared with your own doctor
- Follow-up video calls
- Going-home guide
Your own costs
Paid by you, at each provider’s own price.
- Treatmentat the hospital’s own price
- Flights
- Your stay
- Food and daily spending
- Visa feepaid to the embassy
We add nothing to any of them, and help you budget each one.
Clear answers before you start.
Can I start if some records are missing?
Yes. Start with what you have. Our medical professionals review the available records, identify what is missing and help you obtain the information the hospital needs.
How do my scans reach the hospital?
Bring your CDs or USB to our office, or ask your imaging centre to upload them through a secure link we give you. The full study goes with your case record to every hospital you share it with.
Can I use a hospital you don’t work with?
Yes. Your case record is yours. Share it with any hospital you choose, and its answer comes back to you, explained. We also send your case to our partner hospitals, so you can compare.
What happens once I’m home?
Your case record keeps growing through treatment: what was done, your doctors’ recommendations and your aftercare instructions. You go home with all of it. Your own doctor can see it, and we can arrange follow-up video calls with the hospital.
How is SomalMed paid?
By the hospitals we work with, for preparing and coordinating cases. Never by you, and never by adding to your price. You’re free to choose any hospital, including one we have no arrangement with.
Your next step
Start with what you already have.
Message us on WhatsApp. We’ll talk through what you need and explain how to prepare your case.
Free to start · Your case record prepared · Share with any hospital
Prefer a callback?
* RequiredLeave your details if you’d rather we contact you.