Skip to content

For hospital international patient teams

New international patients. Not more admin.

SomalMed prepares Somali patient cases, organises the records, and handles family follow-up through one coordinator.

Prepared cases - family follow-up handled - one coordinator per case

Prepared clinical case

Ref SM-2048

Ready for your team's review

Delivered by secure link

Complete
Medical history
Organised, summarised
Records & imaging
Ready to view
Specialty
Cardiology
Requested procedure
CABG, for review
Family preparedOne coordinator assigned

Hospitals want new patients, not more unpaid coordination.

A Somali patient on their own

  • Scattered WhatsApp messages
  • Missing or unclear records
  • No confirmed diagnosis
  • Payment questions
  • Your staff chasing the family

The same patient through SomalMed

Intake comparison

  • Medical story organised first
  • Records and imaging ready to view
  • Specialty clarified, treatment summarised
  • Payment steps coordinated
  • One coordinator handles every follow-up

You review a case that's ready to decide on, and treat a patient who's ready to proceed.

A proven patient corridor, still largely underserved.

India recorded 27,664 Somali medical-purpose arrivals across 2023 and 2024. Many patients still arrive through informal channels, with records and family follow-up unresolved. SomalMed turns that demand into cases your team can act on.

Source: India Ministry of Tourism, Bureau of Immigration

27,664

Somali medical-purpose arrivals in 2023 and 2024

13,832

Average medical-purpose arrivals per year

A patient who's ready, presented as a case you can act on.

  1. 01

    The whole case, on one page

    A plain-language clinical summary, the key facts at a glance, and every record — referral, imaging reports, labs — open in full. A live case, not a flat PDF: it stays current as records are added.

  2. 02

    A patient prepared to proceed

    The family understands the plan, likely costs, and next step before the case reaches you.

  3. 03

    One response, like replying to a message

    Accept, request more information — or a quick video consult with the patient or referring doctor — or decline. It's a clinical call; we coordinate the follow-up.

  4. 04

    Then we take it from there

    One coordinator handles the family, translation, scheduling and travel — and stays reachable on WhatsApp through to discharge.

Open the demo case review

Opens in the browser — no login, no new system, any device. In a real case, it's a private link that expires after 14 days.

SomalMedDemo case file
AH

Amina Hassan

SM-2419 · Cardiology · New Delhi

54 / Female · Illustrative example, no real patient data

  1. Records organised

    Done

  2. Hospital review

    Done

  3. Package

    Now

  4. Travel

    Next

  5. Treatment

    Planned

  6. Return home

    Follow-up

Current focus

Package being prepared

We're putting it together now. We'll message you the moment it's ready to review.

Route
Mogadishu → New Delhi
Next family decision
Review package

One team owns the journey, start to finish.

Payment shouldn't become your team's follow-up burden.

We coordinate the family and payment steps around your written estimate, so your finance team deals with one point of contact.

  • Written estimate first

    The family sees your written estimate before deciding.

  • Cost expectations clear

    They know what the hospital has quoted and what the next step is.

  • Payment steps coordinated

    SomalMed coordinates the family's questions and payment steps.

  • One point of contact

    Your finance team receives one clear update instead of chasing the family.

See the exact case review your team would receive.

It opens in the browser — no login. Read the clinical summary, open every record, and respond in one step: accept, request more information, or decline. SomalMed handles everything after.

Open the demo case review

Prepared cases - family follow-up handled - one coordinator per case

How the partnership works

We carry the case. Your clinicians decide.

  1. 1

    SomalMed

    SomalMed prepares the case

    Records and specialty organised into one live case review.

  2. 2

    Your hospital

    Your team reviews and responds

    Accept, request more information, or decline — one response, on a case that's ready to decide on.

  3. 3

    SomalMed

    SomalMed coordinates the rest

    Extra records, appointments, payment steps, and travel coordinated.

  4. 4

    Together

    The patient arrives prepared

    Records in your system, family clear on the next step, coordinator on the ground.

Your clinicians treat. We carry the rest.

Your staff deal with one Somali- and English-speaking coordinator, not a group of anxious relatives.

And it pays you back: a well-managed patient experience travels fast in a closely connected community, so one patient treated well brings the next.

  • A coordinator at every appointment
  • Translation of any record
  • Airport pickup
  • Lodging near the hospital
  • Transport to appointments
  • Any extra tests or scans a case needs

How a partnership begins.

We work like a partner from the first conversation, not from the first contract.

SomalMed · Partnership brief

Reviewed with your team

Who we work with

  • International patient teams
  • Specialty departments
  • Hospital business development
  • Selected travel and care-coordination partners

How a partnership begins

  1. 01

    An introduction call.

  2. 02

    A demo case review your team opens and responds to.

  3. 03

    The first-case process agreed with your team: case criteria, response flow, and payment steps made clear before the case is placed.

Questions partner hospitals ask.

  • We organise the records, clarify the specialty, and prepare the family for your team's review.

Let's build your Somali patient pathway.

We'll walk you through a sample case file and agree how the first case would work.

Prepared cases - family follow-up handled - one coordinator per case