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For hospital international patient teams

New international patients. Not more admin.

SomalMed prepares and coordinates Somali patient journeys to India, from organised records to one point of contact. We organise each case and handle patient follow-up through one coordinator.

Prepared cases - patient follow-up handled - one coordinator per case

Prepared patient case file

Ref SM-2048

Ready for your team's review

Delivered by secure link

Complete
Medical history
Organised, summarised
Records & imaging
Ready to view
Specialty
Cardiology
Requested procedure
CABG, for review
Patient preparedOne coordinator assigned

Hospitals want new patients, not more unpaid coordination.

A Somali patient on their own

  • Scattered WhatsApp messages
  • Missing or unclear records
  • No confirmed diagnosis
  • Payment questions
  • Your staff chasing the patient

The same patient through SomalMed

Intake comparison

  • Medical story organised first
  • Records and imaging ready to view
  • Specialty clarified, treatment summarised
  • Payment steps coordinated
  • One coordinator handles every follow-up

You review a case that's ready to decide on, and treat a patient who's ready to proceed.

A proven medical-travel corridor.

India recorded 27,664 Somali medical-purpose arrivals across 2023 and 2024. That confirms substantial corridor activity. SomalMed gives hospitals a more prepared handoff: organised records, clearer patient communication, and one accountable coordinator.

Source: India Ministry of Tourism, Bureau of Immigration

27,664

Somali medical-purpose arrivals in 2023 and 2024

13,832

Average medical-purpose arrivals per year

A patient who's ready, presented as a case you can act on.

  1. 01

    The whole case, on one page

    A plain-language clinical summary, the key facts at a glance, and every record — referral, imaging reports, labs — open in full. A live case, not a flat PDF: it stays current as records are added.

  2. 02

    A patient prepared for your team's review

    The patient understands what your team will review, what remains open, and what happens next.

  3. 03

    One response, like replying to a message

    Accept, request more information — or a quick video consult with the patient or referring doctor — or decline. It's a clinical call; we coordinate the follow-up.

  4. 04

    Then we take it from there

    One coordinator handles patient communication, translation, scheduling and travel — and stays reachable on WhatsApp 24/7 throughout the journey.

Open the demo case review

Opens in the browser — no login, no new system, any device. In a real case, it's a private link that expires after 14 days.

Payment shouldn't become your team's follow-up burden.

We coordinate patient communication and payment steps around your written estimate, so your finance team deals with one point of contact.

  • Written estimate first

    The patient sees your written estimate before deciding.

  • Cost expectations clear

    They know what the hospital has quoted and what the next step is.

  • Payment steps coordinated

    SomalMed coordinates the patient's questions and payment steps.

  • One point of contact

    Your finance team receives one clear update instead of chasing the patient.

See the exact case review your team would receive.

It opens in the browser — no login. Read the clinical summary, open every record, and respond in one step: accept, request more information, or decline. SomalMed handles everything after.

Open the demo case review

Prepared cases - patient follow-up handled - one coordinator per case

How the partnership works

We carry the case. Your clinicians decide.

  1. 1

    SomalMed

    SomalMed prepares the case

    Records and specialty organised into one live case review.

  2. 2

    Your hospital

    Your team reviews and responds

    Accept, request more information, or decline — one response, on a case that's ready to decide on.

  3. 3

    SomalMed

    SomalMed coordinates the rest

    Extra records, appointments, payment steps, and travel coordinated.

  4. 4

    Together

    The patient arrives prepared

    Records in your system, patient clear on the next step, coordinator on the ground.

Your clinicians treat. We carry the rest.

Your staff deal with one Somali- and English-speaking coordinator, not a group of anxious relatives.

  • A coordinator at every appointment
  • Practical Somali-English language support
  • Airport pickup
  • Lodging near the hospital
  • Transport to appointments
  • Coordination of tests or scans requested by the hospital

How a partnership begins.

We work like a partner from the first conversation, not from the first contract.

SomalMed · Partnership brief

Reviewed with your team

Who we work with

  • International patient teams
  • Specialty departments
  • Hospital business development
  • Selected travel and care-coordination partners

How a partnership begins

  1. 01

    An introduction call.

  2. 02

    A demo case review your team opens and responds to.

  3. 03

    The first-case process agreed with your team: case criteria, response flow, and payment steps made clear before the case is placed.

Questions partner hospitals ask.

  • How are patients qualified before they reach us?

    We organise the records, clarify the specialty, and prepare the patient for your team's review.

  • How does payment reach us?

    We coordinate the patient's questions and payment steps around your written estimate. The exact route is agreed with your team before the first case.

  • What are the commercial terms?

    Simple and agreed before the first case, finalised with you directly.

  • How is the partnership structured?

    The partnership structure is agreed directly with your team before the first case.

Let's build your Somali patient pathway.

We'll walk you through a sample case file and agree how the first case would work.

Prepared cases - patient follow-up handled - one coordinator per case